“I brought Donna in to help mange a client's reputation because it required a disciplined approach to responding and reporting. Donna exceeded our expectations. She is highly knowledgeable about each of the sites, gaining access when possible and promptly letting us know when we need to address a review. Her reports are very clean and easy to read and have helped us to keep track of where we need to improve, and provide kudos to those that deserve them.”
Carol Norris
President, Brite: Brand Illumination
“There are not enough superlative options from which to choose in describing Donna's positive attributes - I could easily have chosen them all. I worked with Donna from 2001 through 2009 in my leadership positions at The New Yorker Hotel, first as Managing Director, then as Executive Vice-President and General Manager. As part of Ramada's and Wyndham Worldwide's business development team, Donna brought her expert knowledge, commitment to team-building and creativity in reaching out to and capturing new markets solidly and consistently, even and especially when facing unexpected challenges brought by the hotel. I would be more than happy to give Donna my unreserved, positive and whole-hearted recommendation anytime.”
Kevin Smith
Formally General Manager at the Ramada Plaza New Yorker Hotel
“I had pleasure of working with Donna in 2008/2009 in New York while I was managing Ramada Plaza JFK. As the brand representative, Donna helped us a great deal; she is caring and extremely knowledgeable with great communication skills. She always took ownership. She is outgoing, positive and a delight to work with.”
Moses Qidwai
General Manager, Highgate Hotels
“I've had the pleasure of working with Donna since 1995. She is incredibly knowledgeable about the hospitality industry and understands what it takes for hotels to be successful. As an added bonus, she is very organized and can multi-task like no other! Donna approaches her career with enthusiasm and has the ability to quickly gain the trust and respect of others. Lucky are those who are graced with her presence.”
Bridget Werba
formally VP Business Development and Marketing, Multi-Systems Inc. (was a consultant or contractor to Donna at Wyndham Worldwide)
“I can't say enough about Donna and our interactions with our Ramada properties! Always helpful, always efficient and always there when needed, Donna was the best interface and corporate executive I worked with at Wyndham Worldwide. She is missed by me and many of our peers. I do not hesitate to recommend Donna for any mission she sets out for.”
Dan Palaschak
Corporate Director of Sales, Harmony Hospitality
“Donna and I worked together for about 2 years; she was our representative for the Ramada on the Beach. Donna is a great communicator and very resourceful when she was in that role. We built a strong relationship based on this and still today continue to talk. Donna would be an asset to any team with communication, professional and dedication to the cause of her clients and company.”
Denise Tennyson, CRME
Corporate Revenue Manager, Professional Hospitality Resources
“Online Scene Solutions not only responds to reviews but also provides us with a detailed reporting of the reviews, the satisfaction scores and any trends that may come up multiple times. Thank you Online Scene Solutions for making this process so much more effective!”
Ariadna Vucinovic - GM
Ramada Plaza - Nags Head Beach, N.C.